Soho Sanctuary

Welcome

Appointments

We recommend booking appointments well in advance to receive your preferred date, time, and therapist for your services. Please arrive at least 30 minutes prior to your appointment so you can have time to relax before your service.

We require a credit card and phone number at the time of booking in order to reserve your appointment.

All series purchases are non-refundable and non-transferrable and can not be used towards other services.

Late Arrivals

If you are late, we can offer you the time remaining on your treatment, or reschedule you for another day with a 100% charge for the missed appointment.

Cancellation Policy

We require at least 24 hours notice to cancel Spa, Beauty Loft, and Fitness Studio appointments. There is a 100% charge for cancellations made less than 24 hours in advance and 100% charge for no shows.

Gratuities

If you are pleased with the Spa, Beauty Loft, and Fitness Studio services you have received, it is customary to give a minimum 18% gratuity to each of your therapists. Cash gratuities only please.

Age Requirement

Guests must be at least 18 years of age (or 16 and up if accompanied by an adult). Fitness students must be at least 18 years of age.

Gift Cards

Our gift cards are elegantly presented and make the perfect gift for all occasions. They may be purchased for any of our Spa packages, individual services, or for a specific dollar amount. Our Guest Service Representatives will be happy to help you select the perfect gift for family, friends, clients, co-workers, or just for that special person.